Privacy Policy

Last updated: 7 July 2025

Welcome to Marnis Hair Beauty and Nails. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether you visit our salon, book online, or browse our website www.marnissalon.com.

1. Who We Are

Marnis Hair Beauty and Nails
📍 Kensington, London, United Kingdom
📧 info@marnissalon.com
🌐 www.marnissalon.com

2. What Data We Collect

We may collect the following data when you visit our website or interact with our salon:

Identity & Contact Data: Full name, email, phone number, address, date of birth (optional)
Booking Data: Appointment history, preferences, stylist/technician notes
Payment Info: Processed securely via Square and Fresha—we do not store full payment details
Marketing Preferences: Newsletter opt-ins, SMS preferences, WhatsApp consents
Photo Consent: When you agree to share your photo for social media or marketing
Technical Data: IP address, device/browser type, cookies, and usage data
Minor Clients: We only collect and process information for minors with verified parental/guardian consent

3. How We Collect Your Data

We collect data in the following ways:

Booking via Square or Fresha
Newsletter signups via Flodesk
Contact or consultation forms
Website browsing (via cookies and Google Analytics)
Photo/video consent forms
Social media interaction

4. How We Use Your Data

We use your personal data to:

Manage and confirm appointments
Personalise your service experience
Send you reminders and relevant updates
Provide marketing offers (if you opt-in)
Improve our services and website
Ensure legal compliance and safety

5. Marketing and Communications

You can opt in to receive updates and promotions via email (Flodesk), SMS, or WhatsApp. You may unsubscribe at any time by clicking the unsubscribe link in any message or contacting us at info@marnissalon.com.

We never sell or rent your personal data.

6. Sharing Your Data

We may share your data with trusted third parties, including:

Square and Fresha (for bookings and payments)
Flodesk (for email newsletters)
Wix (our website host)
Facebook Pixel & Google Analytics (for website analytics and marketing)

All data processors comply with GDPR and only access your information to perform services on our behalf.

7. Cookies and Analytics

Our website uses cookies and tracking tools (Google Analytics, Facebook Pixel) to improve user experience and track website performance. When you visit our site, you will be notified and have the ability to manage your cookie preferences.

8. Social Media & Photography

With your consent, we may take photos or videos during appointments to share on social media or our website. Consent is always requested beforehand and can be withdrawn at any time by emailing us.

9. Minors

We do not knowingly collect data from clients under 16 without verified parental or guardian consent.

10. Data Retention

We keep your data only for as long as needed to provide services or comply with legal obligations. You may request deletion of your personal information at any time.

11. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw marketing consent
File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at info@marnissalon.com.

12. Changes to This Policy

We may update this policy occasionally to reflect changes in law or our services. The updated version will always be posted at www.marnissalon.com/privacy.

Let me know if you'd like this formatted as a downloadable PDF or ready-to-paste HTML for your website.